Returns & Refunds

At Escape Chapters Co., every adventure is carefully hand-curated and personalized based on the information provided at checkout. Because our bundles include customized book selections and curated items, we do not accept returns or exchanges.

If your order arrives damaged or there is an issue with your shipment, please contact us within 7 days of delivery at escapechaptersco@gmail.com. We want every reader to have a great experience and will work with you to resolve any problems.

Please note:

• We do not accept returns for personalized or curated bundles.
• We do not offer refunds for changes of mind or item preferences.
• Specific accessories, colors, charms, stickers, and collectibles may vary from those shown in product photos.
• Books and bundle contents are selected based on the information provided at checkout.

If you have any questions before placing an order, we'd be happy to help.