Shipping policy

Shipping Policy

At Escape Chapters Co., every reading adventure is hand-curated and assembled to order.

Processing Time

Orders are typically processed and shipped within 3–5 business days. During busy periods, processing times may be slightly longer.

Shipping

We currently ship within Canada and the United States.

Shipping rates and delivery estimates are calculated at checkout based on your location.

Tracking

If tracking is available for your selected shipping method, tracking information will be provided once your order has shipped.

Delivery Issues

Please ensure your shipping address is entered correctly at checkout. Escape Chapters Co. is not responsible for orders delayed or lost due to incorrect shipping information provided by the customer.

If your order arrives damaged, please contact us within 7 days of delivery and we will work with you to resolve the issue.

Questions

If you have any questions about your order, please contact us at escapechaptersco@gmail.com.